9. The Thought rule ( Be Kind)
10. Dislike Rule
11. No emotion Rule – speaking without emotion to solve a problem
12. Active Listening Rule for Men
13. Quiet Listening Rule for Women
14. Congruent Rule
15. Authentic Rule
16. “17” hour rule
9. The Thought rule ( Be Kind)
10. Dislike Rule
11. No emotion Rule – speaking without emotion to solve a problem
12. Active Listening Rule for Men
13. Quiet Listening Rule for Women
14. Congruent Rule
15. Authentic Rule
16. “17” hour rule